FREQUENTLY ASKED QUESTIONS
What materials are your pieces made of?
Our jewelry is crafted with stainless steel, and many pieces are plated in 18K gold or made with 925 sterling silver. Everything is designed to be tarnish-free, water-resistant, and hypoallergenic, so you can wear your pieces every day with confidence.
Will your jewelry turn my skin green or fade?
No! Our materials are chosen for their durability and shine. With proper care, your jewelry will keep its glow without turning your skin green or fading over time.
Do you have pop-up shops?
Yes! We love meeting our customers in person. Visit our Pop-Up Shops page or follow us on Instagram to find out where we’ll be next.
How long does shipping take?
Regular (non-custom) orders ship out in 2–4 business days, and typically arrive within one week. Once shipped, you’ll receive a tracking number so you can follow your package.
What if my jewelry breaks or needs repair?
We’ve got you! We offer free jewelry fixing for all Nolani Co. pieces. Just reach out to us with a photo and we’ll help with the repair process.
Do you accept returns or exchanges?
Yes! We accept returns and exchanges within 7 days of delivery on unworn, non-custom items. Contact us at contact.nolani@gmail.com or go to our Contact Page to start the process.